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What time is check-in and check-out? Can I store luggage before or after my stay?
Check-in begins at 4:0 PM,and check-out is by 11:0 AM. We offer complimentary luggage storage at the front desk both before check-in and after check-out,so you can enjoy Sacramento without hassle.
- Is Wi-Fi available at the hotel?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all registered guests.
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Are pets allowed at Hyatt Centric Sacramento?
Yes,pets are welcome at Hyatt Centric Downtown Sacramento. Our area is filled with tree-lined streets and green spaces for you to explore. A non-refundable pet deposit of $75 is required. Up to two pets with a combined weight of 75 lbs are allowed.
- Is your hotel family-friendly? Do you offer cribs or rollaway beds? Are connecting rooms available?
Yes, we are a family-friendly hotel. We offer Pack 'n Plays and rollaway beds upon request. For connecting rooms, please contact our reservations team to check availability.
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What is your cancellation policy?
Standard reservations must be canceled at least 2 days prior to arrival to be eligible for a full refund. Reservations canceled after that time will be required to pay a 1 night fee. Some special offers may have different cancellation policies. Please reference your reservation confirmation for details on your booking rate cancellation policy.
- Is a deposit required to book a room?
Yes, a credit card guarantee is required at the time of booking. This deposit is applied toward your stay and is refundable according to our cancellation policy.
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Do you offer group rates or corporate discounts?
Yes,we offer special rates for group bookings and corporate stays. Please contact the hotel directly to speak with our Sales &Events Manager for personalized assistance.
- What dining options are available at the hotel?
Sacramento is a city known for its unique flavors. Enjoy a culinary adventure at The 7th Street Standard, voted Sacramento's Best New Restaurant, featuring elevated West Coast fare. Or, party the night away at Clayton Club, our rooftop lounge with sweeping skyline views and artisanal hand-crafted cocktails. Either way, you're sure to leave filled with good vibes and plenty of delicious food. In-room dining is also available for overnight guests.
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Is parking available at Hyatt Centric Sacramento?
Yes,we offer valet parking for $47 a night,$50 per night for oversized vehicles. Self parking is available at local parking garages.
- How far is the hotel from the airport or train station? Do you offer shuttle service?
The hotel is 10 miles from the Sacramento International Airport. The light rail transit shop is one block away.
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Are there any extra fees, such as resort or cleaning fees?
A resort fee of 20% applies to all bookings.
- Do you allow smoking in guest rooms?
No, Hyatt Centric Downtown Sacramento is a 100% smoke-free property. Smoking is not permitted in any guest rooms.
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Do you have a fitness center? What are the hours?
Yes, our fitness center is open 24 hours a day.
